Frequently Asked Questions

How secure is my database connection data?

Very. All information supplied transmits under SSL and we store all database connection data encrypted in our databases.

Can I really schedule email reports daily, weekly and monthly?

You bet your bottom dollar you can. It's super easy to set up and schedule, just write your report, enter your recipient emails and choose your sending scheduling.

What if my query takes a long time to run?

No problem. We execute queries on a queue that supports long running processes, so kick off that query, kick your feet up, and see your results roll in.

What databases do you support?

Postgres, MySql, SQLServer and Amazon Redshift. Have another you'd like to see? Drop us a line

Do you support no-SQL databases?

No way. Take your no-SQL and shove it. Just kidding, we know no-SQL provides lots of value and is the greatest thing since sliced bread. We just don't support it.

What about Heroku dataclips?

We love Heroku dataclips! If you want us to build support for them, Drop us a line.

What's your IP so I can whitelist access to it from my reporting environment?

Great question! We offer IP whitelisting on our Pro plan and above. Drop us a line if you'd like us to set it up for your account.

What if I'm having issues with Slack integration?

We'd be more than happy to help. Drop us a line and we'll get you squared away.

What's your favorite SQL command?

Easy, it's COALESCE. Sounds cool and oh-so-useful.